NOTE FROM COMMUNITY MANAGER

In light of a recent fast-food chain's social media campaign gone terribly wrong, we'll be talking about social media crisis management during next week's #SMTLive Twitter chat.

Social media managers should always be prepared to clean up their messes, but building your crisis strategy doesn't need to be all on you. Join us next Tuesday on Twitter to share your tips and learn from others.

RSVP for the Twitter chat: Social Media Crisis Management: Rebuilding Brand Trust When a Campaign Goes Sideways